The EDI Bridge

The eBridge Software system anchors our software offering. Once it is remotely installed at your organization, eBridge integrates your back-end accounting application to ScanSource, allowing bi-directional data synchronization. Purchase orders, PO acknowledgements and invoices are mapped between you and ScanSource. You can also use the bridge to receive product catalogs from ScanSource.

The following is a list of software publishers that eBridge works with:

Best Software

  • Batchmaster
  • BusinessVision
  • BusinessWorks
  • MAS 90/200
  • MAS 500
  • Peachtree
  • Platinum for Windows
  • Saleslogix
  • Visual AccountMate

Epicor (e By Epicor)

Exact Software - Macola

Intuit - Quickbooks

Microsoft

  • Axapta
  • Great Plains
  • Navision
  • Solomon
  • BizTalk Server
  • MSCRM
  • Small Business Manager

Open Systems

  • Open Systems
  • Traverse

To EDI-enable your business using the eBridge package, you will license the software designed specifically for the ScanSource connection from eBridge. There is a cost for this service that will be determined after our initial review of your current systems and operations. After an initial consultation, the eBridge implementation team will install the bridge and configure your business rules into the map. They’ll test the order flow and train your team. A ScanSource representative will work closely with you to help provide a smooth transition designed to fit your business.

In addition to the software, installation and training, you’ll use the support and subscription package that comes with the following.

The first year maintenance will expire 15 months from the date of software installation – the first 90 days are free. The service includes:

Support and Subscription Entitlements Enhanced
Free new licenses required to adapt to accounting system version change
2 hour response target 		•
Unlimited Business hour Toll Free Telephone Technical Support (8 am to 6 pm Monday to Friday Local Time in North America) •
GoToMyPC – Online diagnostics •
Unlimited Email Support •
Online product updates/fixes •

How to Get Started

If you are ready to implement EDI, let your sales rep know and they’ll get the process started. After you’ve done that, please review these materials and as we will use them moving forward.

  1. Evaluate the appropriate EDI Bridge information.
  2. Review appropriate agreements.
    1. License Agreement
    2. Service Agreement
  3. Together, we’ll agree on a timeframe, review plans and initiate the EDI set up and testing.

ScanSource EDI Contacts

Technical Questions – Jay Davis
E-Commerce Solutions Analyst

ScanSource
6 Logue Court
Greenville, SC 29615
Phone: (864) 329-8303
Fax: (864) 329-8226
jay.davis@scansource.com

Business Questions – Mike Hickey
Director of E-Commerce

ScanSource
6 Logue Court
Greenville, SC 29615
Phone: (864) 329-8232
Fax: (864) 329-8226
mike.hickey@scansource.com

MANUFACTURER SPOTLIGHT

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