Support

Ubiquiti uses a knowledge base and forum style platform for technical support via their website. You can find most of the answers to your questions there. They also offer support through email at support@ubnt.com. You will be connected with Ubiquiti's technical support team, who are quick to respond and help you resolve any issues.

As a value-added service to our customers, we offer technical support on Ubiquiti products through our tech support hotline: 800.964.8994 X4129 or email support@scansourcesecurity.com. Our staff is available from 8:30 am EST to 8:00 pm EST. Please note, because of the demand for technical support, you must provide a valid customer number in order to receive assistance.

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  • Warranty

    ScanSource Security, US/Canada
    Warranty Terms Each Ubiquiti manufactured products (a "Product") is warranted against defects in materials and workmanship for a period of one (1) year from the date of original purchase when used under normal conditions and consistent with applicable Product documentation, subject to the other ter...read more